FAQ: pricing, data and WeChat
Pricing, your data, devices and exporting bills, in one place.
Pricing and credits
How do credits work?
① New accounts get 500 credits (about ¥5). ② One grant per phone number or email; if you delete your account and sign up again with the same one, you won't get it again. ③ They don't expire for now. ④ They're added when you sign up; see Settings → Credits. AI chat replies, voice transcription, photo recognition and generating Insight use credits; logging by hand, check-ins, bill import, analytics, review cards and badges use none.
Can I record other currencies? How do I top up?
Not yet. Amounts are recorded in RMB (¥) for now. Top-ups currently support WeChat Pay only.
Data and privacy
Who can see my data? Can my family?
Family members and other users can't see your personal records. To generate replies, AI features send what you enter to our model provider for processing; see the Privacy Policy. In a group, others see only the tasks and goals you put there; your habits, calendar, time logs and spending are not shared.
Can I take my data with me?
Email us to request a copy; requests are handled within 15 working days.
Account and devices
Do I need to install an app? Is there an app?
No. Examen runs in your browser on phone or desktop; on a phone you can add it to your home screen.
Does it work on phone and desktop? Inside WeChat?
Yes. Inside WeChat you can sign up with a phone number and a text code.
How do I delete my account?
In Settings → Account. You have 7 days to change your mind; after that your account and records are deleted (except transaction records we're required by law to keep). Signing up again with the same phone number or email doesn't bring a new sign-up grant.
Bill file import
How do I export a WeChat Pay bill?
Export the bill in WeChat Pay, unzip it, then choose the file inside in bill import.
How do I export an Alipay bill?
Export the bill in Alipay, unzip it, then choose the file inside in bill import.
Not signed up yet?
It runs in your browser, nothing to install.